Employment 1

Loan Operations (Document Prep) Associate (2)

Location

San Antonio - TX

Summary:

Prepares loan documents for closing of consumer, commercial, and real estate loan products to ensure full compliance and quality of loan documentation for funding. Resolves loan documentation issues with lending team collaborating on problem solving and process improvement efforts to maintain and continuously improve loan operations policy, procedure, and performance.

Essential Duties & Responsibilities:

To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Creates and prints loan documents.

• Completes quality checks of loan packets, documents deficiencies, and initiates actions to resolve quality and technical exceptions.

• Initiates loan funding for approved credits.

• Creates, maintains, and controls loan files (note, deed of trust, appraisal, etc.) in loan operations area. Creates new loan files preparing documentation for scanning, entry into system and proper storage.

• Exports loan information to meridian.

• Tracks credit life sales on loans.

• Advances on open lines of credit and deposits to borrower's account.

• Builds participated loan files.

• Completes lien filings.

• Receives cancelled insurance and initiates timely follow up with appropriate lending team members.

• Generates loan review reports to assess credit standards, compliance with regulations, and overall portfolio performance.

• Recommends process and procedural improvements to their supervisor to continuously improve loan operations.

• Completes periodic and special reviews of loan documentation for all loan types.

• Implements new procedures to improve individual and department performance and efficiencies.

• Completes ongoing and special reports and audits to assist executive team in the evaluation of loan operations performance.

• Carries out responsibilities with professionalism, respect for others, in accordance with the organization's policies and applicable laws

• Any other duties as assigned.

Key Deliverables:

• Timely and complete loan documentation for closing

• "Zero defects" and continuous improvement in technical exception levels

• Data and document entry and accuracy

• Adheres to policy & procedure

• Performance reporting

Organizational Structure:

Reports to: Loan Operations Manager

Supervises: None

Qualifications:

Knowledge/Skills:

Required:

• Bachelor's Degree

• 3 years experience loan processing, banking operations, or related field

• Intermediate to advanced level MSOffice Suite (Word, Excel, Outlook, PowerPoint)

Desired:

• 3 years experience handling legal documents

• 1 year experience customer service

Talents:

• Strong people acumen

• Customer Oriented

• Attention to detail

• Problem solving, continuous improvement, and quality orientation

• Focus on results

• Adaptable

Other:

• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.