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If you have a question that hasn't been answered or something else you think we should know, don't hesitate to tell us. A bank service representative will contact you as soon as possible.
Toll Free (877)445-9550
SAN ANTONIO CORPORATE OFFICE
Please fill out the form below. For security reasons do not include confidential information such as your social security number, PIN, or account number(s).
For Customer Complaints Contact:
Attention – Jack Starks
112 E. Pecan Street, Suite 800
San Antonio, Texas 78205
For Customer Complaints:
The TransPecos Banks, SSB is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending. Any consumer wishing to file a complaint against the TransPecos Banks, SSB should contact the Texas Department of Savings and Mortgage Lending through one of the means indicated below: In person, or by U.S. Mail: 2601 North Lamar Boulevard, Suite 201, Austin, Texas 78705-4294; Telephone No. (877) 276-5550; Fax No. (512) 475-1505; or via electronic submission via the Department's website: http://www.sml.texas.gov/consumerinformation/tdsml_consumer_complaints.html